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We've gathered frequently asked questions by topic. If you can't find your answer here, reach Support after signing up.
Getting started
Sign up, top up your wallet with crypto, pick a design, network (Visa & Mastercard), tier and currency, and a virtual card is issued instantly. No approval wait, use it right away.
You don't need an email or password. When you sign up you get a single account token, and that token is your login key. Keep it somewhere safe, we won't show it again.
Basic use is simple to start. For higher limits or some features (such as mobile wallet enrollment), additional verification may be required under the issuing partner policy.